Beginner Level
A company that scores in the beginner category may not believe they need
to think about their digital maturity level. And in some rare cases this
may be true, however in most cases this is unlikely. If the company has
any competitors at all it needs to be always thinking about the future.
Modernising, strategizing and upgrading your business to keep it ahead
of the game is one of the main objectives of digital maturity. Listening
to your customers and considering what they want from you is important,
it’s also a cheaper starting point!
Advanced Level
You’re almost there! Companies in the advanced level have made the
effort to implement several digital channels across all departments.
These companies will require less time to assess their strengths and
weaknesses, ensuring the customers are being listened to and their needs
are being met is a great way to reach that expert level.
Expert Level
Your company has worked hard to achieve the expert level of digital maturity,
any digital transformation events that come your way should be met with ease due
to your agility and self- reflection. It is important to remember that technology
is always changing, and that maintaining this expert level is just as important as achieving it!
