This policy was last updated on Nov 8th 2023 and is subject to change at any time.
The following terms have the following meanings:
“Terms of use”: The agreement for services entered into between the Customer and HR Interventions Ltd. Trading As (T/A) HRLocker as set out in these Terms and Conditions of Use or any individual contract in place.
“Fee”: The agreed fee payment to be paid by the Customer to HR Interventions Ltd. T/A HRLocker for the Service provided.
“Period”: The period for which HR Interventions Ltd. T/A HRLocker provides the Service to the Customer as specified in these Terms and Conditions of Use, or any individual contract in place.
“Service”: The service to be provided to the Customer by HR Interventions Ltd. T/A HRLocker to utilize the HRLocker Application system and relevant information input by the customer and to support the system to do the same over the agreed period in the contract.
HR Interventions Ltd. T/A HRLocker (Irish Company Number 388043).
i) HRLocker shall provide the Customer with helpdesk, email, and telephone support to deliver the Service as specified in the contract form or on the HRLocker Application terms and conditions.
ii) The Customer shall provide information and facts on the Application regarding the Customer’s and employees’ information, as the Customer feels fit. The Customer shall be responsible for all such information placed by their employees and themselves on the HRLocker Application. The customer shall indemnify HRLocker at all times for any loss, expense, or damage incurred as a result of the Customer’s actions or omissions in connection with its use of the service, information placed by the Customer on the HRLocker Application, the use that it makes of user information provided through the Application or otherwise in connection with this agreement.
iii) The Customer shall supervise and control the use of the Application by the Customer’s employees and Authorized Third Parties under the terms of this agreement from time to time as set out therein, including the Privacy Policy.
iv) The Customer shall ensure that access to the Customer’s HRLocker Application username and password is limited to authorized personnel and accepts that it is fully responsible for all and any access by any persons whatsoever.
v) The Customer shall notify HRLocker promptly if the Customer becomes aware of any unauthorized access to, use, or copying of any part of the data held within the Application.
vi) Where a link is provided to the Customer’s website or any other external website or link, HRLocker is not responsible for the content of the Customer’s website or any other website or link. The Customer is solely responsible for the information placed on the Application themselves.
i) Payment Terms: Monthly payments for our services are made under an annual contract. While payments are collected monthly, the contract commitment is for a full year.
ii) Contract Termination by the Customer: If the customer chooses to terminate the contract before the end of the annual term, they will be responsible for paying the fees for the remainder of the contract year, regardless of the payment frequency.
iii) Breach of Contract: If the customer breaches any of the terms agreed upon in the contract, they will be subject to charges for the remainder of the contract term.
i) Unless otherwise stated on any separate contract, all fees shall be payable by the Customer to HRLocker within 14 days of the date of the invoice raised by HRLocker and are non-refundable.
ii) Should the Customer wish to cancel the Service provided under the Contract at any time during the Period, no part of the Fee is refundable to the Customer. If you are paying by Direct Debit/Standing Order, 30 days’ notice is required.
iii) All Fees quoted for Service by HRLocker are valid for one month only from the date of the quote having been given to the Customer. The Fee is only valid for the subscription term. Any subsequent agreement entered into between the Customer and HRLocker must be negotiated separately, and therefore a different fee may apply.
iv) Following the agreement to implement HRLocker by the Customer, deployment will commence by HRLocker, and the subscription term will start. The date of deployment will be arranged between both parties, and charges will be incurred by the Customer from that date onwards.
v) Payment is due within 14 days of the invoice; please note deployment may be paused if the invoice is not paid by the due date.
vi) If HRLocker does not receive payment by the due date, HRLocker shall be entitled (without prejudice to any other remedies) to charge interest on all sums outstanding after the due date daily at the rate of 4% above the agreed rate.
vii) The Customer shall be liable for any legal or other costs incurred by HRLocker in pursuing any outstanding Fees or interest on late payment of Fees of the Customer.
viii) If the Fee has not been received within thirty days following the commencement of the Period, HRLocker may cease the Service provided to the Customer as specified in the latest version of these terms and conditions as published on the hrlocker.com website and/or subdomains or HRLocker Application at any time.
i) HRLocker shall be entitled to make changes to the presentation, layout, and functionality of the Application at any time.
ii) HRLocker shall be entitled to change the prices or products listed on the hrlocker.com website and/or subdomains or HRLocker Application at any time.
iii) HRLocker shall be entitled to amend these Terms and Conditions of Service at any time. Changes to these shall be listed – with the most recent amendment date listed – on the hrlocker.com website and/or subdomains or the HRLocker Application at any time.
iv) HRLocker shall be entitled to use the Customer’s logo and any other necessary intellectual property of the Customer insofar as the use thereof is required by HRLocker to provide the Service for the Customer.
v) HRLocker provides the Service to enable the Customer to manage employee data and working arrangements.vi) If there is a conflict between any separate contract and these Terms and Conditions of Use, then that separate contract prevails.
Deployment Process: Deployments are agreed upon during the sales process and will be outlined in the contract. If the deployment requirements go beyond what was initially agreed upon, additional costs may apply.
Data Upload: A basic data upload included in the service covers the current employee directory information only. If you require more extensive data uploads beyond this scope, additional charges will be quoted separately.
Additional Training: Any training needs beyond the standard deployment process will be subject to additional charges.
Historical Data Uploads: If you require historical data uploads as part of the service, these will be charged for separately.
Liability and Limitations: HR Interventions Ltd. T/A HRLocker shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services. In no event shall our liability exceed the total fees paid by the customer for the service during the previous 12 months.
Termination: Either party may terminate this Agreement by providing written notice to the other party, with 30 days’ notice. In the event of termination, the customer shall remain responsible for payment of any outstanding fees for the remainder of the contract term.
Jurisdiction and Governing Law: This Agreement shall be governed by and construed under the laws of Ireland, and the parties hereby submit to the exclusive jurisdiction of the courts of Ireland for the resolution of any disputes or claims arising under or in connection with this Agreement.
Indemnification: Customers agree to indemnify and hold harmless HR Interventions Ltd. T/A HRLocker from any claims, losses, liabilities, expenses, or damages arising out of their use of our services or any breach of this Agreement.
Severability Clause: If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be deemed severed from this Agreement, and the remainder of the Agreement shall remain in full force and effect.